Professional Profile
Dedicated manager and effective leader with proven ability to collaborate with peers and senior level executives. Exceptional skill at understanding the interdependencies and relationships at play within large organizations and identifying the opportunities for operational improvements. Skilled at building and motivating cross-functional teams to achieve strategic goals. Experienced with developing financial models in Excel; linear regression modeling; program/policy analysis through the use of KPIs; data visualization through Tableau, and Project Management.
Professional Experience
Goodwill Of San Francisco, San Mateo, and Marin Counties June 2017 to April 2018
Director of Operations and Logistics
- Led warehouse operations team through continuous process improvements resulting in improved warehouse utilization of 20%
- Reduced non-payroll variable costs by an average of 10% across two Lines of Business
- Led and trained a team of three direct reports by providing tutoring and mentoring in support of development of competencies for employee career progression within the organization
- Managed the planning and development of design and procedures for metrics-based reports
- Successfully prepared data visualizations and interpreted for executive & C-Suite level action using Tableau
- Reviewed business proposals of peer junior-level executives and provided feedback to further enhance proposals
- Hands-on management of daily warehouse operations including monitoring production levels, providing guidance on QA/QC protocols, and personnel career development
- Supported C-level executives by creating and recommending actionable plans to attain strategic plan goals
- Oversaw the implementation of $4M grant to transition trucking fleet to electric
- Efficiently administered a $6.4M production and warehousing budget with a headcount of 140 FTE
- Efficiently administered a $2.6M logistics budget with a headcount of 24 FTE
Goodwill Of San Francisco, San Mateo, and Marin Counties June 2016 to June 2017
Consultant, Operations/Logistics and Information Technology
- Developed and presented recommendations for COO/CIO to improve supply chain operations
- Created BPA reports for use in training and SOP documentation
- Recommended and implemented process improvement based on BPA reports
- Recommended and built inventory management systems
- Identified needed KPIs for people and processes at particular leverage points of the company’s workflow
University of California, San Francisco, CA March 2009 to June 2016
Supervisor / Staff Research Associate IV
Responsible for developing and initiating novel areas of research within the field of neuroscience and coordinating efforts of volunteers, interns, researchers and postdoctoral fellows with the aim to understand neuronal injury and measures for prevention.
- Successfully managed multiple projects with time constraints to deliver data in support of grant funding applications and publications
- Initiated a novel method of study of neurons using fluorophore-assisted cellular analysis.
- Discovered the importance of certain protein signaling pathways required for neuronal protection.
University of California, San Francisco, CA September 2004 to November 2008
Staff Research Associate III
Performed research in the department of neurology to understand multiple sclerosis and its genetic and environmental determinants. Activities included analysis of large multi-family data sets to discover possible relationships.
- Implemented a nascent technology that lead to a novel discovery and publication
- Sought new lines of research to further investigate results of experiments.
- Maintained large repositories of human blood samples and innovated techniques to limit sample loss and uncertainty.
EDUCATION
MBA/MPA, Sustainable Management, Presidio Graduate School, San Francisco, CA
BS, Microbiology, University of California, San Diego, CA
Languages
Fluent in English and Spanish, working knowledge of French.
Certifications
Emergency Management Institute - Introduction to Incident Command System
Global Reporting Initiative - G4 Guidelines